Affected person, family members member, staff, treatment crew member or visitor – any person getting into MUSC Health’s Rutledge Tower would pretty much often move by the desk of Glennie Davis.
Davis, who retired on July 30, right after working a outstanding 49 several years with MUSC Health Visitor Solutions, is regarded an MUSC hospital legend with her caring angle, empathetic way, resourcefulness and glowing personality. Regardless of whether offering instructions to a patient’s appointment, welcoming people, arranging affected individual transportation involving buildings or recommending eating solutions, Davis was normally delighted to help. Her like for MUSC, her friendliness and legitimate drive to assistance other individuals made for the excellent match – not only for her but also the countless numbers of folks she encountered in her almost fifty percent century at MUSC. Davis’ presence produced everybody feel better.
“I have genuinely liked my occupation mainly because I assisted folks. I’m a folks man or woman – I liked to make positive our people and website visitors can safely get to their locations every working day. Lots of appear via our doorways frustrated, concerned or frightened. When I noticed a individual occur by way of the doorways with a frown on their face or glimpse bewildered, I was that individual who was there to enable them,” said Davis.
Audrey Wilder, R.N., will work in MUSC Health’s Ambulatory Surgery-Perioperative Companies in Rutledge Tower and is aware of Davis as a colleague and friend.
“Glennie personifies Dr. Cole’s Values in Motion – compassion, innovation, integrity, collaboration, and regard – and impact. From the time I satisfied Glennie, her character will make you come to feel welcome to MUSC. She’s normally involved about conference the patient’s demands and is 110% dedicated to earning absolutely sure the affected individual receives to his/her appointment or place. When you have anyone like that who dedicates them selves in the function of affected person advocate, it speaks volumes,” she explained.
Davis’ job at MUSC started in 1972. A newlywed, she had just finished lessons at Palmer Organization University in downtown Charleston, when she utilized for a occupation with MUSC. “I was so energized to get that career,” Davis remembered.
Expanding up in the Purple Major community in West Ashley, Davis remembers almost nothing but great experiences with MUSC. For several years, she escorted her father to Loved ones Drugs appointments and eye checkups with MUSC Storm Eye Institute’s Joseph M. Lally, M.D., to manage her dad’s early glaucoma treatment. “I would give the planet for MUSC since they gave me and my relatives the most effective health-related care,” Davis mentioned.
Davis at her desk at Rutledge Tower.
Davis labored in Data Services beneath Virginia C. Bickley, then director and administrator for MUSC Ambulatory Care. At the time, MUSC’s clinics – ambulatory, cancer care, dermatology, pediatrics, pharmacy, radiology and laboratories – had been housed in one facility on Ashley Avenue. In the mid–1970s, when the Ambulatory Clinics relocated to the Medical Sciences Making, McClennan Banking institutions and 30 Bee Street, Davis remained in the original location, working for other departments, like dermatology and endocrinology. In 1998, she relocated to the new Rutledge Tower Ambulatory Treatment Facility, doing work for years in the second–floor connector place previously mentioned Ashley Avenue helping clients and people to discover their way in a developing healthcare heart campus.
“Through the a long time, I have figured out a large amount about individuals and their requires and attitudes. Conference so numerous of them, I know there are really great men and women in the world. If a person arrived to me indignant or upset, I realized what to do. By the time they remaining my desk or region, all the things was just easy and all was appropriate,” she reported with a smile.
When it arrives to individuals, Davis has normally followed the Golden Rule — “Treat some others as you would like others to address you.”
And it was not just the people and people who valued her work. Doctors, nurses and assistance crew customers enormously appreciated Davis, far too. 1 day, Wilder observed a physician talking to Davis. He told her how much he missed seeing her and that he was truly delighted to see her back again at Rutledge Tower. “This spot is not the very same when you’re not right here,” he reported. “I just want you to know how considerably I appreciate you staying below.
Just months ahead of she was to retire, an staff who operates with MUSC Valet Solutions uncovered that Davis was leaving he arrived by and dropped off a bouquet of bouquets, thanking her for her help and help. “Receiving bouquets from him genuinely made my working day. It’s a reminder that you hardly ever know how a great deal people definitely feel of you,” she claimed.
In the course of the COVID-19 pandemic, Davis was ideal there with other clinical treatment employees – at her desk. Rutledge Tower was open up, albeit to limited in–person affected person visits. As section of Visitor Companies, she was there to enable those people patients in regardless of what they essential.
Most likely Wilder explained it finest about her good friend.
“Glennie’s a wonderful beacon – a light positioned in Rutledge Tower for clients to see their way by. Her existence here tends to make a big difference,” she reported.
Requested what she would miss most about MUSC right after 49 many years?
“I’ll miss out on encouraging my patients who truly want support. There are people who are shy, afraid to ask for support, don’t communicate English as their initial language or never comprehend the automatic techniques that are in spot to aid in their client practical experience. Quite a few occasions clients ended up just despatched down to my desk so that I could assistance them. I didn’t thoughts it – it’s what I do. There are men and women who want the time and consideration, and I was there to enable them with their needs,” she stated.
Transitioning to retirement should not be tricky for this spry 70-calendar year outdated. She hopes to continue on her volunteering initiatives at her church – St. Andrew’s Presbyterian Church – as effectively as at the new Global African American Museum (slated to open in 2022) and ideally again at MUSC Well being for a couple of days a 7 days. She’s energized about her programs to journey and expend time with her relatives – son, Carlton, and his spouse, Trina daughter, Lashawnda, and her husband, Paul and grandchildren, Bryce, Ryan, Christopher and Aiden.
“I can’t retain still,” she said. “I have to keep up this regimen of enjoyment and routines heading.”